Management Dashboard TBC

 

 

Assess your support performance at a glance using real-time statistics
  1. The Live Management Dashboard is a powerful analytical tool for assessing the status of your customer service at any time, without the need for report generation.
  2. Selected metrics can be displayed in an ergonomic and user-friendly manner, and all graphs and charts are drillable, allowing baseline statistics to be discovered for critical KPIs. 
  3. Pearl Service Desk is web-based so there is no complex or expensive implementation, everthing happens in your browser. The dashboard is quick and easy use for new and existing Pearl users.

 

 

Note that not all features are available on all pay plans. For more information see our pricing pages.