Give your customers access

Pearl hosted ServiceDesk offers your business the latest in customer service systems  Helpdesk portal - built in to Pearl Servicedesk

Your clients can access tickets online

The back-end administration console runs from the same database as your web portal. Clients view, reply to and upload files to tickets online.

Multi user : maintain an audit trail

Simple and fast to administer, Pearl gives you complete control over rights and permissions for all users, so you determine exactly what information individuals can view and control the operations they perform.

Safe and Secure

Pearl's browser based architecture delivers a totally secure data network, utilising SSL encryption for all transactions and data transmission across the internet.


Note that not all features are available on all pay plans. For more information see our pricing pages.